These General Contest Rules apply to all ZooFM contests. They may be amended or varied from time to time by ZooFM . Special Terms and Conditions may apply to particular contests, in which case an addendum to these General Contest Rules will be made for that contest. Please enquire at ZooFM for any special Terms and Conditions for contests you wish to enter.

1. Unless otherwise specified in special contest Terms and Conditions, no person may enter any contest more than once.
2. All prizes must be collected within 3 months from the date of winning. After that time, unclaimed prizes will be dealt with according to legislative requirements. ZooFM will not notify winners of time remaining. It is the sole responsibility of winners to collect their prize.
3. Prizes must be claimed in person unless winner is otherwise advised. Identification which includes a photograph will be required (examples include drivers licence/passport/student card where photo included). Where ZooFM elects to post a prize to a winner no responsibility will be accepted by ZooFM for the safe and effective postal delivery of the prize.
4. In special situations, and subject to the absolute discretion of ZooFM , a winner may nominate a designated representative to collect a prize. The representative will be required to present written authorisation from the winner and identification which includes a photograph for both the winner and their representative.
5. In the event that a winner chooses not to accept a prize, they forfeit any and all claims to that prize, which will be dealt with according to the absolute discretion of ZooFM subject to legislative requirements.
6. Winners under the age of 18 must be accompanied by a parent/guardian when collecting their prize. Both the winner and the parent/guardian must sign this agreement and show identification which includes a photograph.
7. Prizes are non transferable, must (where applicable) be used on the dates specified and may not be redeemed for cash.
8. All prizes are accepted entirely at the risk of the winner, and ZooFM excludes all warranties in connection with any prize to the extent permitted by law.
9. ZooFM , its agencies, affiliates, sponsors and representatives are not responsible for defective prizes or misuse of any prize, or for any claims, liability, loss or damage arising out of or in connection with any contest promoted by ZooFM .
10. All contestants release from, and indemnify Western Broadcasters Pty Ltd (ACN 000 037 329) against, all liability, cost, loss or expense arising out of acceptance of any prize(s) or participation in any contest including (but not limited to) personal injury and damage to property and whether direct or consequential, foreseeable, due to some negligent act or omission or otherwise.
11. If a specified prize becomes unavailable, ZooFM may substitute a replacement prize at its absolute discretion.
12. Unless otherwise specified, the class of travel for any travel prize incorporating an airfare is economy class.
13. Competitors may be required by ZooFM to participate in a photo, video and/or film session and acknowledge that ZooFM has the right to use such publicity photos, videos and/or films in any medium and in any reasonable manner it sees fit, unless that person advises ZooFM at the time of entering the relevant contest that he/she wishes to retain his/her anonymity.
14. Contest entries and material submitted in connection with any contest (whether in written, audio, electronic or visual form, or a combination of those) or any photographs, video and/or film footage and/or audio recording taken of competitors become the property of ZooFM which may use the material in any medium and in any reasonable manner it sees fit. Copyright in any such material becomes and remains the sole property of ZooFM .
15. ZooFM may publicise, broadcast or otherwise disclose a competitors name, character, likeness, statements or any recording of their voice in advertising or promotional activities concerning a specific contest, or ZooFM contests generally. ZooFM may promote or advertise that a winner has won a contest.
16. Winners are responsible for any and all taxes payable as a result of a prize being awarded or received.
17. If in the course of a contest:
• a telephone line breaks up or drops out or
• there is a dispute arising out of the use of telephone lines in a contest (including situations where multiple telephone lines are used) or
• two telephone lines are crossed during a phone in contest

ZooFM in its absolute discretion:

• may disqualify the relevant caller or callers
• will not be responsible for awarding a prize to the relevant caller or callers and
• may award the prize to another person according to its absolute discretion.
In all such events all decisions of ZooFM will be final and no discussion or correspondence will be entertained.
18. All entries by internet are sent entirely at the risk of the entrant. If there are any difficulties arising out of the internet or any associated equipment ZooFM may at its absolute discretion disqualify the entire entry or any portion thereof.
19. ZooFM may incorporate information from entrants in any contest(s) in any data base to be used for the purpose of its business.
20. Where ZooFM has special contest Terms and Conditions in relation to a particular contest, then they will prevail to the extent of any inconsistency between those special contest Terms and Conditions and these General Contest Rules.
21. Persons under the age of 18 years are ineligible to enter any contest where the prize consists of a vehicle or alcohol or a voucher for alcohol or where the special contest Terms and Conditions otherwise provide.
22. A failure by ZooFM to enforce any of these General Contest Rules in any instance(s) will not give rise to any claim by any person.
23. ZooFM may terminate any contest at any time at its absolute discretion. In the event of such termination, ZooFM may at its absolute discretion elect not to award any prize in respect of the terminated contest.

Special restrictions or qualifications may apply to particular contests, in which case an addendum to these General Contest Rules will be made.

These General Contest Rules may be changed at any time by ZooFM .

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Terms & Conditions